Large corporations have the time and money to spend on trial-and-error strategies, with whole departments focussed on bringing in new customers, and getting those customers to spend more. Smaller, independent businesses do not have that luxury.
This is where we can help.
Glengall is a boutique consultancy which specialises in helping independent businesses grow in ways which are resilient and sustainable. Our expertise is forged on the front-line of independent retail and e-commerce in the UK and abroad.
We offer packages of support, so budgets and expectations are clearly defined before any commitment is made.
Whether your business turns over £100,000 or £10 million, book a call to discuss how we can help you exceed your goals.
Our 3-step process audits your client base, presents a strategy for growth, and implements evergreen and seasonal campaigns to retain your existing clients, and acquire new ones.
Steps 1 and 2 form the foundation of resilient client development, comprising of audit and strategy. Available as one-off packages totalling £11,000.
Step 3 is the on-going implementation, in which we work alongside you and your team to develop the relationship between your clients and your business. This is a monthly subscription from £995, with no minimum subscription term.
Please email us to enquire about single-project partnerships.
Help you understand which clients are driving your revenue, and where the opportunities are to make your business more resilient, and grow faster.
- Map the customer journey and data flow.
- Audit GDPR processes to ensure compliance.
- Define your customer segments.
- Consolidate strengths and identify weaknesses.
- Highlight the opportunities for ‘quick wins’.
DELIVERED IN 4 WEEKS
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Outline the short-, medium- and long-term strategy to deepen and expand your customer base, in line with your personal and business goals.
- Get your existing clients spending more money, more often.
- Bring new customers into your business, to diversify your client base.
- Establish the habits, systems, and training which ensure you and your team lead the relationships.
DELIVERED IN 5 WEEKS
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Implementing the 'evergreen' and 'seasonal' campaigns which keep your clients coming back for more!
We help you to acquire, retain, and develop clients in the most time- and cost-efficient ways that suit your brand, client, and team.
Thorough reviews ensure your time and money is spent where it makes the most difference.
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We bring together extensive experience in commerce, marketing, operations & data analytics, in a way that makes sense for SMEs.
We work quietly behind the scenes to help you and your team build enduring, personal, & profitable relationships with your clients.
We ensure your clients feel personally valued by you and your team - 'people buy from people' has never been more true!
Get in touch with us via the form, or directly by email: rebecca@glengall.org
Our team will respond within 1 to 2 business days.
If you're ready to start working together, or would like a quote for a bespoke project, please fill out the form. We will then arrange a call to discuss your specific needs and goals.
We are excited to work with you!